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Return Policy Customer satisfaction is very important to us at Colonial Trading Company. As a result, we will do our best to make sure you receive your order in a safe and timely manner. Since our items are handmade, many of the items may take 1 to 2 weeks to ship. We guarantee shipment within 30 days, or its free. If your order is damaged during shipping, we will replace it at no extra charge. Because most of our items are large, and the shipping somewhat costly, we can only accept returns that are damaged as a result of shipping. You must notify us within 15 days via email us to receive a free replacement. We will then give you instructions on how to return the damaged item to us. All returns must be sent to: Colonial Trading 15 West Queen Street Stevens, PA 17578 Phone : (717) 335-0918 Fax : (717) 335-0919  Upon receipt of the damaged item, we will ship a replacement as soon as possible. |
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Privacy Policy | Return Policy | Wholesale Website Design and Hosting by AMQ Software Copyright © 2007 Colonial Trading Company |
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